FAQ | Hound and Hammer Official Site

Do your shoes run "true to size"?

“True to Size” is a pretty elusive concept. A quick search of the internet brings up conflicting charts and measurements on every site you visit. In your own closet you may own shoes in three different sizes. Which one is “true”? Well…there is actually a technical answer to that question – and later we will delve into it in detail for those of you who are interested, but in the meantime and for the sake of getting you into the shoe that fits you best -- the simplest answer is that “true to size” is the size that usually fits you…and that is the size you should order in Hound & Hammer shoes as well. If you are in-between sizes…order the smaller size. If your leather casual and dress shoes are a smaller size than your athletic shoes (which is pretty common) -- order that smaller size.

 

Do the different "lasts" that you mention fit differently?

Yes. Each last has a distinctive shape and fitting characteristic. As described below:

As a general note, if you wear a smaller size in dress shoes than you do in athletic shoes (as many people with more narrow or lower volume feet do), we suggest you opt for the size you wear in the dress shoe.

VALOR last - styles: Ronan and Gunnar
This is our snuggest fitting last. Meant to wear with a lighter weight sock. Your foot will feel most of this shoe. Order the usual size you wear for other leather dress or casual shoes. If you have a 2E or wider foot, order one half-size up.

ALLEGIANCE last - style: Maddox
This last has a long toebox (area from ball of foot to end of toe). If you have a narrow or low volume foot order half size down. Otherwise, medium to wide feet order your usual size. Meant to wear with medium weight socks.

RAMBLER last - styles: Grover and Ferris
Our roomiest last. Best worn with medium to heavy-weight sock. This last has a broad, high-volume toe character – lots of wiggle-room for your toes. Voted “most comfortable” by our focus groups. Medium to wide feet order your usual size, narrow feet one half-size down.

 

Where are the shoes made?

The concepts and designs begin in our office in Los Angeles, California. This first collection of Hound & Hammer shoes is produced in an artisan factory in New Delhi, India. We selected this manufacturer for its particular expertise in men’s leather casuals, and the many hand-processes required in the production of our shoes.

 

What is inside the shoes?

The interior of each of these styles is fully lined with glove-soft leather. We use a full grain leather, not a split or pig leather. Soft to the touch, naturally permeable and temperature controlling, this is the gold-standard of lining materials and seldom seen in footwear selling under $200.

Additionally…Each shoe comes with a removable Ortholite open cell polyurethane insole footbed –covered with the same glove leather!

 

What makes your business model different?

No middlemen. That’s the difference. Traditional supply chains typically include agents, trading companies and wholesalers, each link in the chain taking an increasing chunk of profit. We buy direct from factory and sell direct to you, the consumer. No one else involved. This allows us to build a better, upgraded product and still deliver it to you for less.

The other benefit to eliminating the middlemen is that we can afford to do our part to lift up the quality of life of the factory workers that work so hard to manufacture our shoes…we have instituted an employee fund distributed directly to these workers -- based on each pair of Hound & Hammer shoe produced.